We at FinAGG Technologies Private Limited (“Company”) and our Affiliates are committed to protecting your privacy. This Privacy Policy applies to the information/data provided by you (“Anchor”) when you interact with us on our websites i.e. __________, through an agreement, or any other channels (for example, by communicating with us or attending one of our events), and when you use FAME SCORE Apps and Services.
This Privacy Policy (“Policy”) describes how we collect, receive, use, store, share, transfer, and process your/your vendor partner’s information/data shared/to be shared by you/by your vendor partner with FinAGG. It also describes your choices and rights with respect to your/your vendor partner’s information/data, including rights to share, access, and correct information/data. If you do not agree with this Privacy Policy, you should not use our websites or the Service.
We update this Privacy Policy from time to time and encourage you to review this Privacy Policy periodically. We will post any Privacy Policy changes on this page and, if the changes are material, we will provide more prominent notice by sending you an email notification or some other communication mode as deemed fit at the time.
If you have any questions about this Privacy Policy or our treatment of your information/data, please write to us at FinAGG Technologies Private Limited, Smartworks, LG Floor, World Trade Tower, Block C1, Sector-16, Noida-201301 (U.P.), email address: ___________.
When you/your vendor partner interacts with us via our websites or use the FAME SCORE Service app, we may collect information/data and other information from you/your vendor partner as further described below.
We collect information/data from you/your vendor partner when you/your vendor partner submits information or interacts with our websites, tries our app, signs up for a webinar, or initiates product inquiries. This includes overall financial health, business vintage, GST, and Tax Compliance, among others. You are free to explore some of our website pages without providing any information/data about yourself/your vendor partner.
We use this information to provide certain services to you (Anchor). Additionally, we may share your vendor partner’s registration data with our partners to pull out necessary information/data as part of our services to you.
We collect information/data when you/your vendor partner sign up for FAME Score, create or modify user information, set preferences, or provide any other related information to access or utilize our Service. This includes details like GSTIN, Banking, ITR, Credit Information from any/all Credit Bureaus (CIBIL), KYC, etc.
We fetch data from you/your vendor partners after obtaining consent. We obtain each customer’s consent via our webpage wherein certain terms and conditions must be agreed upon before pulling out your vendor partner’s data.
When you/your vendor partner visits our websites and uses the Service, we collect and process your/your vendor partner’s data to prepare a detailed report using the AI-based evaluation tool, FAME Score. This includes GSTIN, Banking, ITR, Credit Information from any/all Credit Bureaus (CIBIL), KYC, etc.
We fetch data from various sources when you/your vendor partner gives express consent. This data is used to create detailed reports via third-party providers in an anonymized manner.
When you/your vendor partner access or use the Service via mobile applications, we collect data such as device model, operating system, or device identifier.
You may connect third-party integrations to your FinAGG account, which may ask for permissions to access or send data to your account. It is your responsibility to review the permissions you grant to third-party applications.
You will provide or facilitate the provision of necessary information/data about your vendor partners. We may receive this information/data through deal or lead registration processes or other sources.
We may receive information/data from our business and solution partners.
FinAGG will retain the information even after your vendor partner stops availing services, as necessary to comply with legal obligations, judicial regulations, and agreements.
FinAGG may collect usage information, including visits to the website, search terms, and profile data. This usage information is associated only with your vendor partner.
When your vendor partner avails the Service, they may share information such as GSTIN, Banking, ITR, Credit Information from any/all Credit Bureaus (CIBIL), KYC, etc. FinAGG processes this data in accordance with your Terms of Service.
We use the information/data you/your vendor partner provide to contact you via email or in-app notifications regarding billing, account management, and administrative matters. We also send updates related to legal agreements and security incidents.
We use vendor partner information/data to provide services as per the agreement. The data is shared externally only in anonymized and aggregated forms to enhance product features.
We use vendor partner account data to prevent security incidents and meet legal requirements. The data is used to verify user accounts, detect fraud, and prevent abuse.
We may share anonymized and aggregated vendor partner data externally to study trends and improve services, but this data will not identify individual customers.
If you use the mobile applications, we may send push notifications regarding events and promotions. You can turn them off at the device level if you no longer wish to receive these communications.
Log files are used to gather general statistics regarding the use of the websites. These may also be used to investigate security incidents.
We may receive vendor partner data from third-party service providers, which we use to enhance your vendor partner’s experience with our services.
We employ third parties and service providers to offer services to you, your vendor partners, and users of the product. We may need to share your vendor partners’ information/data with third-party service providers to provide information about products or services. Examples may include analyzing data, performing statistical analysis on your use of the service, providing marketing assistance, improving our product and services, and offering customer support. These third-party service providers are prohibited from using your vendor partners’ information/data for other purposes, and they are required to maintain its confidentiality. In all cases where we share your vendor partners' information, we require them to adhere to our privacy and data protection policies.
We may share data with trusted FinAGG partners to contact you or your vendor partners based on requests or to help with statistical analysis or customer support. Partners are prohibited from using your vendor partners' information/data except for these purposes and must maintain its confidentiality. We work with trusted third parties to provide relevant content to you or your vendor partner. We will notify you when data is shared with these co-marketing partners, who are also required to adhere to our privacy policies.
We reserve the right to use or disclose your vendor partners' information/data if required by law or if we reasonably believe it is necessary to protect our rights, ensure safety, investigate fraud, or comply with legal processes. Customer data is considered confidential, and we shall not rent, sell, or share your vendor partners' information without consent, except as required by law.
We use various security technologies and procedures to help protect your vendor partners' information/data from unauthorized access, use, or disclosure. The information/data provided is stored on secure servers, protected from unauthorized access using appropriate physical, technical, and organizational measures.
The retention of information we collect depends on the type of data and how it was obtained. We keep information/data provided by your vendor partners as long as it is needed for legitimate business purposes, to comply with legal obligations, resolve disputes, or enforce agreements. When no longer required, we securely delete or anonymize the data. If your vendor partner has opted to receive marketing communications, we retain information about their preferences for a reasonable period. Information from cookies and tracking technologies is retained for a reasonable time from its creation.
When your vendor partners visit our websites, sign up for a FinAGG account, attend a virtual event, or request more information, we automatically collect information using tracking technologies such as cookies and tracking pixels. FinAGG and third parties may use cookies or similar technologies to analyze trends, administer the website, monitor navigation, and gather demographic information.
You have the following data protection rights:
You may unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails, updating your communication preferences, or contacting us.
If you are a customer or interact with a FinAGG customer, unsubscribe from their communications by using the “unsubscribe” link in their emails or contacting them directly.
FinAGG is committed to protecting the security of any information and employs various technologies and procedures to protect it from unauthorized access. However, absolute security cannot be guaranteed, and FinAGG is not liable for security breaches beyond its control. Users are advised to take additional measures, such as using antivirus software and keeping log-in credentials secure.
Data destroyed will be disposed of in a manner that protects privacy according to industry standards.
FinAGG reserves the right to change privacy or security terms at any time without notice. Changes will be posted on our website. Continued use of our services implies acceptance of these changes.
FinAGG may send electronic communications to the contact addresses provided by users. Consent is assumed for all such communications, but users can revoke consent and refuse further communications.
Our content may link to other websites. External sites are subject to their own privacy policies.
For grievances or questions regarding this policy, you can reach us at FinAGG Technologies Private Limited, Smartworks, LG Floor, World Trade Tower, Block C1, Sector-16, Noida-201301 (U.P.).