FinAGG/ Products/ AI Personal Discussion
09 · VERIFICATION · v 0.8 · BETA

The PD call — in 10 languages, on the agent's schedule.

A voice agent that conducts the personal discussion in Hindi, English, Tamil, Marathi and 6 more Indian languages — asks the policy-driven follow-ups, captures intent signals, and writes the case note your committee will read.

● BETA · 4 PARTNERS
Languages10 Indian + EN
Voice latency340 ms turn-take
Avg call length4m 12s
Cost vs human~ 1/8th
DisclosureRBI · IRDAI compliant
A REAL CALL
§ 01

A discussion that produces a verdict.

Below: a real anonymised PD call. Hindi-English code-switched, conducted by the agent, with the structured verdict captured in real-time.

call · CR-3122 · hi-IN ↔ en-IN · 04:12
live transcript
[00:08] FAME: "Namaste, Vikrant ji. FinAGG से Anjali के साथ अपनी loan application पर एक छोटी सी बात करनी थी — 4 मिनट लगेंगे।" [00:14] VK: "हाँ, बताइए।" [00:21] FAME: "आपकी मासिक revenue around ₹1.5 करोड़ दिख रही है GSTR-1 में — confirm कर सकते हैं?" [00:31] VK: "हाँ करीब उतनी ही। April-May में थोड़ी slow थी festive lull की वजह से।" [00:42] FAME: "Q-Bank का जो ₹12 लाख का business loan है — वो कब लिया था और किसके लिए?" [00:54] VK: "वो 18 दिन पहले लिया, vendor advance के लिए। 6 महीने में चुका दूंगा." [01:07] FAME: "Got it. आप ये 40 लाख working capital किस use case के लिए माँग रहे हैं — same vendor cycle?" [01:18] VK: "नहीं, ये raw material के लिए — Q3 में हमारी एक बड़ी Tata Motors की order है…" [01:32] … 8 questions remaining …
AUTO-CAPTURED VERDICT
income consistencyPASS
end-use clarityPASS
undisclosed loanDISCLOSED in call
order pipelineVERIFIABLE
cash-flow stressNIL
intent signalsHIGH
languagehi-IN ↔ en-IN
duration4m 12s
// CASE NOTE · auto-generated
Applicant confirmed GSTR-1 numbers; voluntarily disclosed Q-Bank ₹12L BL. End-use clearly stated for Tata Motors Q3 order (verifiable via PO). No friction or evasion signals. Recommend proceeding to sanction.
// 01

10 Indian languages, code-switched.

Conducts the call in the borrower's natural language register, including bilingual code-switching real PD officers do.

// 02

Discloses upfront.

Identifies itself as an AI agent at call open — per RBI / IRDAI norms. Records consent on tape.

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Policy-driven branches.

The question tree is your underwriting policy. Edit it in the visual editor; live agents pick it up on the next call.

// 04

Captures intent, not just answers.

Pause length, evasion patterns, voice stress — graded into intent signals that move into the FAME Score.

PD calls, at scale.

Beta is open to lenders processing > 5,000 PDs / month.